System Administrator
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Objective:
A challenging position with a potential for growth in an IT industry, utilizing my background.
Technical Skills:
A+ (Hardware):
• A+ Hardware Basic.
N+ (Network Basic):
• N+ Network Basic.
Sun Solaris:
• Solaris Administration I and II
MCSE:
• Installing, Configuring, and Administering Windows 2000 Professional & Server, as well as Microsoft Exchange 2000 Server
• Implementing & Administering Windows 2000 Network Infrastructure.
• Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure.
• Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition.
• Designing a Microsoft Windows 2000 Directory Services Infrastructure.
CCNA:
• Installing and Configuring Router and Switches.
Linux:
• Installation and Basic Administration like User Creation, Password Changing, Printer and Browsers Configuration and also Mail Configuration.
Educational Qualification:
B.com Devi Ahilya University, Indore 1997 – 2000
M.com Devi Ahilya University, Indore 2000 – 2002
Experience Summary:
6 years of IT experience and 1 year of non-IT experience
At present working with Samatha Info Solutions as Desktop Support Engineer.
System /Server Administrator in Samartha Info Solutions, 1 Nov 06 to till now
Working as part of a team providing technical support for Samartha Specific task include installation, configuration and troubleshooting of Servers and User Desktop applications and hardware/networking issues. Provide user level configuration assistance on Exchange, configuration of Domain controller, user, and group creation. Managing Active Directory, also take care of configuration of Printer and Share folders etc.
System/Server Administrator HP Bangalore, 1 Nov 06 to Dec 07: Deputed to HP from Samarhta Info Solutions Working as part of a team providing support for lab Setup for new camps. Also completed the project in Sun Micros system for helping lab movement.
(C) Working as part of a team providing first line technical support for Samartha Specific task include installation, configuration and troubleshooting of desktop applications and hardware/networking issues. Provide user level configuration assistance on Exchange. Take care if all issue like backup, antivirus updating, lost data recovery taking a backup etc.
Desktop Support Engineer, HP Bangalore, India, 22 Dec 2004 – 31 Oct 2006: (Deputed to HP from Network Solutions)
First line technical support for HP user. Handling specific task which include
* Installation of New hardware
* Installation of the basic software like: Windows xp or windows server, Anti virus, all
Windows updated with latest service pack. Printer configuration. Microsoft office etc.
* Also responsible for configured user account on proper domain controller
* configured their mail account on exchange server with pst file
* configured their backup driver and backup accounts on the backup server with proper
Scheduling.
* Also responsible for and internal movement of user hardware or any kind of asset from
One location to other location.
* helping the user to take care there backup, windows updated as per the company policy
Printer and wireless configuration helping them to recover there lost data.
* Setting the Lab for there training with all there software need giving by trainer
* Installed and implemented the Ghost Server
* Installed the data Server for accessing different application from user place.
* helping the user to take care there antivirus updating. And responsible for all updated so
The systems will not infect with any kind of virus.
* Also responsible for basic configure on HP UNIX like user creation, password resting
And movement of user account to one group to other group.
* Helping user to Resolve there Vpn issue with the taking help by Global team of HP.
Achievements:
Certificate of Excellence from Network Solutions for Exceptional Initiative in Customer Site (Hewlett-Packard)
Desktop Support Engineer, Oracle Bangalore, India, March 2004 – 20 Dec 2004: (Deputed to Oracle from Network Solutions.)
* Worked as 24 X 7 environments and providing support to Oracle user.
* Take care of installation, configuration and troubleshooting of desktop applications
And hardware/networking issues.
* Provide user level configuration assistance on Netscape LDAP server.
* Responsible for Global ticket updating and assignments to the Proper user as per
Company instruction.
* Provide audit services and install Microsoft Security patches, and other application,
* Handling all Spy ware issue
* Helping user to configured there mail Client on different kind of application like
Netscape, mozila or Microsoft office.
* Configuration printer and scanner for them
* Configurations there backup account on global server.
* Provide hardware issues resolution to various make/model of desktop systems.
Desktop Support Engineer, Honeywell Technology, Bangalore, India, April 2003 – February 2004. (Deputed to Honeywell from Network Solutions):
* Providing a technical support for Honeywell staff and user at their Bangalore, India
Location
* Responsible for all first line support like configuration a Desktop with proper domain
Login and all basic application like office, MacAfee antivirus and all widows updated
And all other software as per user need.
* Resolving there problem over phone or via remoter application like Dame Ware or
Vnc.
* Trouble suiting different kind of application like Microsoft office, Rational Suite, Lotus
Nots Client configuration etc.
* Handling all Virus Related Issue take care for proper updating of MacAfee anti virus
For all system
* Take care for all internal movement for all User Asset.
* Configuration of there exchange mail account on Microsoft Outlook with PST files.
Finance IT Assistant, Cisco Systems, Bangalore – 15 April to 30 Oct 2000:
* Worked in oracle financials group, handling expense reporting systems tasks. Used in
House Oracle and MS-Excel based software tools.
Office Assistant, Shrinath Pipes Ltd, Indore. 1996 – 1998:
* Handle all data entry tasks.
* Responsible for report generation and letter drafting by using Lotus, WordStar, MS-
Word and MS-Excel for the purpose.
Vendor certification:
MCP Certified [Microsoft Certified Professional]:
[MCP ID: 70-210 under Windows Professional 2000]
References:
Furnished upon request